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Tim at Drains, Inc. went above and beyond to help us when we had a plumbing crisis. He came after hours to clear the sewer drain and then followed up with a scheduled appointment to repair the line. He and his team worked efficiently to make the repair. We are very grateful for his quick response and great work.

Tim was very informative even before coming out to clear my sewer line for tree roots. He explained exactly what could and could not be done with the service provided. Highly recommend for honest evaluation.

Highly recommend! Tim is very knowledgeable and quick to fix your problems.

I have been dealing with sewer smell, sewer back-up, and rats in my basement for many months without much progress after multiple contractors and plumbers. I began the screening process again and found Tim to listen and problem-solve better than any other professional. His expertise really came through at multiple stages of the project. During his camera scope he identified problems not previously picked up. During the repair phase he talked me through the process and was very thorough and organized in his work. During final phase, he came back to hydrojet and rod the entire sewer system out to the city line and provided additional repairs to broken waters lines and gaps in the concrete floor. In the end, Tim did a major repair digging out our front yard to access and repair the sewer line. Tim was very professional, very responsive, and always did a great job cleaning up afterwards. The majority of the smell has dissipated and, for the first time, I have some peace of mind.