Top Rated & Reviewed Sewer & Drain Service Provider
I had a gas leak and Nicor shut off my gas. I called and Tim answered promptly and was at my house within the hour. Very friendly up front and honest had me back up and running in 2 hours! I would call them again without hesitation! Hard working family owned company! Thanks again Tim and your team!
April 19, 2023
I have been dealing with sewer smell, sewer back-up, and rats in my basement for many months without much progress after multiple contractors and plumbers. I began the screening process again and found Tim to listen and problem-solve better than any other professional. His expertise really came through at multiple stages of the project. During his camera scope he identified problems not previously picked up. During the repair phase he talked me through the process and was very thorough and organized in his work. During final phase, he came back to hydrojet and rod the entire sewer system out to the city line and provided additional repairs to broken waters lines and gaps in the concrete floor. In the end, Tim did a major repair digging out our front yard to access and repair the sewer line. Tim was very professional, very responsive, and always did a great job cleaning up afterwards. The majority of the smell has dissipated and, for the first time, I have some peace of mind.
March 3, 2019
Very professional and knowledgeable about everything in this field. I’m extremely satisfied and grateful that it was this company who came out.
October 8, 2021
Tim and Pedro were awesome to work with. They were honest, upfront, and responsive. Their work was completed professionally and in a timely manner, with care being given to the lawn, landscaping, and home. They paid great attention to detail, and their clean-up/returning area to normal was impeccable. We would highly recommend Drains, Inc. for any and all of your drain/plumbing needs!
June 2, 2023