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Google Reviews

Tim was very informative even before coming out to clear my sewer line for tree roots. He explained exactly what could and could not be done with the service provided. Highly recommend for honest evaluation.

alex siciliano Avatar alex siciliano
June 22, 2023

Tim at Drains, Inc. went above and beyond to help us when we had a plumbing crisis. He came after hours to clear the sewer drain and then followed up with a scheduled appointment to repair the line. He and his team worked efficiently to make the repair. We are very grateful for his quick response and great work.

Jean K Avatar Jean K
December 21, 2022

My house has a retention area with a drain to help move the water. The drain was clogged and I called Tim out. He unclogged it and put a camera in to see what was going on and he found the drainage pipe had collapsed and needed to be cut out and replaced. The quote was very reasonable and he came out and fixed it. No problems since! Great service! Great company!

John Peich Avatar John Peich
June 3, 2022

I called this company going through the list from my Yelp search. I ended up committing to an appointment with another sewer line rodding/camera plumbing service company in the midst of those phone calls. However, Drains Inc (Tim) called me back about an hour after those calls and despite mentioning that I booked an appointment with someone else, he did not rush to hang up and go about his day. Tim spoke to me for 15 minutes and asked about my issue and gave me some really great advice to save me money. That kind of ethics and integrity is rare these days and he really didn't have to. I am keeping my appointment with the other plumber to be respectful to my commitment to the next day appointment for basic rodding, but I am definitely calling Drains Inc the next time something in my money pit of a house decides to go wrong. He hauls everything in his van saving you time and money for sewer line issues, which are almost always time sensitive (so no need to wait for a rodder or a camera to be borrowed or rented). On top of that he is a stand up guy with fair pricing, so win win. Drains Inc. Saved to contacts.

Fatin A Avatar Fatin A
November 20, 2019

Power rodding

Power rodding services

Drains Inc offers a variety of solutions to many different problems. If root intrusion is causing a backup, the possible solutions will range from rodding (partially opening up of the sewer line to restore some drainage) to root cutting (cutting off the roots from the full diameter of the pipes). In both cases, the roots will eventually grow back. To eliminate this, the sewer line would need to be replaced. Each option has a different cost with different long-term effects.

 

Which option is best?

There may be several spots where there are partial obstructions. The closest one maybe open up only to have another blockage in the near future. It is always best to have the entire service line cleaned yearly to the city’s sewer main. Some contractors do not like to go all the way to the city main in fear of getting their rodder or cutter stuck. Drains Inc technicians are experienced and are able to rod, clean and camera the entire sewer to the city main.

Service line repairs and replacements

Occasionally, the blockage cannot be cleared by rodding or root cutting and the service line must be replaced. If the service line is in bad shape, then replacement may be necessary. These types of repairs need a permit from the village. Drains Inc is licensed, bonded, and insured, and has no problems obtaining permits. Call us at (847)485-0031 to request your FREE estimate.